Terms of Service

Last updated: January 13, 2025

1. Acceptance of Terms

By accessing and using Reviewelly, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our service.

2. Description of Service

Reviewelly provides a SaaS platform for review intelligence and competitor analysis. Our services include:

  • Multi-platform review aggregation from Trustpilot, Google Reviews, Reddit, and other platforms
  • Competitor comparison and benchmarking
  • AI-powered review request scoring and recommendations
  • Review sentiment analysis and insights
  • Review response management

3. User Accounts

To use Reviewelly, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information is accurate and up to date

4. Payment and Billing

Paid subscriptions are billed on a recurring basis. You agree to pay all fees according to your selected plan. We reserve the right to change our pricing with 30 days notice. Refunds are provided at our discretion.

5. Cancellation and Termination

You may cancel your subscription at any time. Upon cancellation, you will continue to have access until the end of your current billing period. We reserve the right to suspend or terminate accounts that violate these terms.

6. Intellectual Property

All content, features, and functionality of Reviewelly are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.

7. Prohibited Uses

You agree not to use Reviewelly for any of the following:

  • Any unlawful purpose or in violation of any applicable laws
  • To harass, abuse, or harm another person or entity
  • To impersonate or attempt to impersonate another user or entity
  • To interfere with or disrupt the service or servers
  • To attempt to gain unauthorized access to our systems
  • To use automated systems to scrape or collect data without permission

8. Limitation of Liability

Reviewelly is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Continued use of Reviewelly after changes constitutes acceptance of the new terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: legal@reviewelly.com