Reviewelly

At Reviewelly, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

We collect several types of information to provide and improve our service:

Personal Information

Name and email address (provided during account creation)
Company name and business information
Payment information (processed securely through third-party payment processors)
Profile information and preferences

Business Information

Company reviews from connected platforms (Trustpilot, Google, etc.)
Competitor information you choose to track
Customer data for review request scoring (if provided)

Usage Information

Log data (IP address, browser type, pages visited)
Device information (device type, operating system)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our service
To process payments and manage subscriptions
To send you updates, notifications, and marketing communications (you can opt out)
To provide customer support and respond to inquiries
To analyze usage patterns and improve our service
To detect and prevent fraud or abuse
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

With service providers who help us operate our business (payment processors, hosting providers, analytics services)
With your consent or at your direction
To comply with legal obligations or respond to lawful requests
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets (with notice)

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

6. Third-Party Services

Our service integrates with third-party platforms and services, including:

Auth0 for authentication
Payment processors (Stripe, PayPal)
Review platforms (Trustpilot, Google, Reddit)
Analytics services (to understand usage patterns)

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account cancellation, we may retain certain information for backup, archival, fraud prevention, analytics, or to comply with legal obligations.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Opt-out: Unsubscribe from marketing communications

9. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@reviewelly.com